MEET MILO

A little guidance.
A lot less guesswork.

You know what you want to accomplish. Milo helps you figure out the next step—without learning every menu first.

In development as part of SE Business Suite.

Milo, a friendly white and blue robot

Hi, I'm Milo.

Your personal business assistant in the making. Here to help you work through questions, find your way, and move your business forward.

More than answers.
Help with the next step.

Milo is designed around the work happening inside your suite, with the permissions and context of your business.

01 / UNDERSTAND

Ask it your way.

Use everyday language to ask about the app, your authorized workspace information, or a business challenge.

02 / FIND A WAY FORWARD

Bring the workflow to you.

For supported tasks, Milo can explain the steps and offer to open the relevant form—like adding a teammate.

03 / STAY IN CONTROL

Review before you act.

Roles, permissions, and confirmation steps still apply. Asking Milo doesn't give someone access they don't already have.

FROM “HOW?” TO “HERE.”

A shorter path
to getting it done.

An assistant is most useful when it understands the app you're actually using.

We're developing guided workflows and permission-aware actions in Refund Operations first, then planning to carry that experience into each new suite app.

✦ MILOIllustrative example

I need to add a new teammate. Where do I start?

Milo

In Team, choose Add teammate, enter their details, and select their role and access.

Would you like me to open that form for you?

SUPPORTED WORKFLOWOpen form → Review details → Confirm

Example only. Actions depend on your permissions and app version. This page isn't a live Milo chat.

A PERSONAL BUSINESS ASSISTANT

For questions beyond
“where is that button?”

Milo is also being developed to help with business research, drafts, and decisions. The goal is to use relevant business context, ask for missing details, and offer a useful explanation—not simply a list of links.

When web research is needed, sources give you a way to check and explore the information yourself.

Helpful, with honest limits.

  • AI can make mistakes or misunderstand a request.
  • Web access depends on connectivity and source availability.
  • Local model speed and memory needs vary by hardware.
  • High-stakes decisions still need your judgment and qualified advice.

Local inference does not make the entire suite offline. Shared workspace services and research use the internet. Cross-platform parity is still being developed.

Help shape what comes next.

Tell us about your business. We'd like to understand the work that gets in your way.

Let's talk